Poseidon Plumbing
Review Summary
- Positive feedback: Excellent customer service, professional and knowledgeable team, punctual, reliable, and trustworthy.
- Services provided: Whole house water filtration system installation, water pressure adjustments, leak detection and repair, bathroom renovations, hot water heater replacement, pipe replacement, and general plumbing repairs.
- Key features: Seamless process with text updates and easy payment options, transparent pricing, and efficient work.
- Specific praise: Hussein and his team (Jason, Chris, JT, Austin) were frequently mentioned for their excellent service.
- Overall recommendation: Highly recommended for various plumbing needs, with many customers expressing satisfaction and a willingness to use them again.
Reviews
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(107 reviews)
Yalda Naibzada
February 8, 2025
I cannot recommend Poseidon Plumbing enough! We live in Lake Hiawatha, where the water is extremely hard, and they installed a three-stage whole house filtration system that has completely changed the quality of our water. On top of that, they adjusted our homeâs water pressure, which was embarrassingly weak beforeâtaking a shower felt like being dribbled on. Now, itâs absolutely perfect! They also removed some pressure regulators from our showerheads and fixtures to give us the best possible water flow, and wow, what a difference. From start to finish, the entire process was seamless. We received text updates every step of the wayâwhen the appointment was scheduled, when they were on the way (complete with real-time tracking, like an Amazon Prime delivery!), and even when our detailed invoice was sent. Paying was incredibly easy, tooâI used Apple Pay through a payable link, which made the whole thing effortless. The team was professional, in uniform, and very presentable. They kept us informed throughout the job and even wore shoe covers inside our home, which was a nice touch. Itâs clear that they take pride in their work and customer service. If you need a plumber who is reliable, professional, and goes above and beyond, Poseidon Plumbing is the way to go. Five stars all the way!
Fun Arian
February 7, 2025
I recently had an unusual problem of suddenly my floor tiles getting warm. It was suggested that there may be a water leak. The problem was that my house is on a slab and no basement. Poseidon plumbing came immediately and were able to diagnose the issue and pinpoint where the possible leak may be. They cut into the tiles and cement and were able to fix the issue . What I liked is that they explained their process to me step by step and how they would resolve it. Hussein and his technicians, Jason and Chris, were courteous, knowledgeable, and clearly explained the issue and my options. They were efficient in completing the repair and even cleaned up afterwards. The price was fair and transparent, with no hidden surprises. I highly recommend Poseidon Plumbing for their reliable service and quality workmanship. They've definitely earned my repeat business! -Kavita
Ben Levites
This is a review for Poseidon and Hussein S. in particular. I called on a Saturday requesting a quote and evaluation for some non-emergency plumbing repairs. Within 48 hours the evaluation was scheduled, the quote was prepared, and the work was completed. I received detailed texts, emails, and invoices all throughout, convenient and electronic. Hussein and his colleague were clearly knowledgeable and experienced, worked hard without a break, got everything done neatly and tidily, and even took a look at some other issues in the house when the work was completed. Especially given the level of service provided, their rates were competitive.
Silvina Basile
I had a fantastic experience with Poseidon Plumbing. My hot water heater needed to be replaced, and they handled everything quickly and efficiently. The team was professional, friendly, and got the job done much faster than I expected. Plus, their pricing was very reasonable compared to other quotes I received. I highly recommend them to anyone in need of plumbing servicesâgreat work at a fair price!
Henna Chaudhry
September 22, 2024
Where do I even begin! We moved into our home just two years ago, and Poseidon Plumbing has been our go-to for everything ever since. They first fixed our leaking hot water heater, and from there, theyâve completely transformed our home. They renovated our outdated bathrooms, turning a small half-bath into a beautiful full bathroom with a rainfall shower, reconfigured the plumbing in our laundry room, and installed a whole house water filtration system after we got letters from the town about potential lead in our water. They even fixed our weak water pressure by adding a booster pump, and now itâs perfect! What really stood out to me was how trustworthy, professional, and punctual they were. They made everything so easy and stress-free. Itâs hard to find people you can rely on, but Poseidon Plumbing went above and beyond every time. If youâre looking for a plumbing company you can trust, look no furtherâPoseidon Plumbing is it. I donât usually write reviews, but they really deserve it. Five stars all the way!
Matthew Hart
Awesome experience with Poseidon Plumbing from start to finish! Needed to replace my water heater and from the initial meeting with Hussein, to the day of the work with JT and Austin, everything went very smoothly. Will definitely be working with them again in the future!
masood qasem
Bought house two where ago and main pipe in basement was cast iron and rotting, Poseidon Plumbing was very honest from the first second to the last. They spoke to me as I was family but more importantly got the job done. Removed all the old pipes and replaced with with brand new pipes. No more leak, rust, or moisture in my basement. Very satisfied customer couldnât ask for more. Very fair pricing.
Leslie Monge
January 3, 2025
âHands down the best plumber Iâve worked with! They showed up on time, were super friendly, and really knew their stuff. Fixed everything quickly and even gave me tips to avoid future issues. The whole process was stress-free, and their attention to detail was impressive. Definitely a 5-star experience!â